They never showed for my return ride to the airport, even though I confirmed day before as per e-mailed instructions & Lisa said they’d need to get me at 4am for my 7am flight. I e-mailed your offices this during the ordeal, as there was no other galid form of communication given to solve the problem in real time. I was lucky to have gotten a cab & await refund your offices responded was being investigating once I was home.
Excellent service. Greeted warmly at the airport counter. Gentleman helped us with luggage to the awaiting van. We were lucky because there were no other passengers in the van. We left immediately and were taken to La Romana by a friendly driver. Thank you for your wonderful service.
The drivers were both on time and very helpful and polite
They set up pick up time for me on 2 hours early what I requested.
excellent a l'heure
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