Provo Connection

Very nice car, super friendly driver !

comfortable and they were there very quickly. courteous driver.

nice guy whi pick us to the airport.

prompt and courteous

The booking process was easy. I was never sent an email with my driver information of a confirmation for pick up. When it was time for us to leave we called a few hours before to reschedule our pick up and we couldn't reach anyone, i had to chat with someone online. When we finally reached someone I was told that i needed to call 24hrs beforehand to schedule my pickup. I was never told that i needed to do that. In the email it states that the shuttle would be at my hotel two hours before my flight departure. When I spoke to a woman at Provo she said it was on my email, which clearly it wasn't. We did eventually get picked up and made it for departure. All in all i was very displeased with your company and will not be using you again. I would rather walk to my hotel then use your company again.

We had to wait too long at the Provo airport for our ride to arrive.

Friendly, professional driver! On time !