Hong Kong Pass Travel Limited Reviews
we have used Mozio before on several occasions when travelling internationally and althougbthis was the most expensive at £70 it was the worst experience by far! The driver was late and had clearly not tracked our flight which arrived on time. Mozio had yold us he would phone us 15 minutes after landing but we had no communication from the driver whatsoever. when we phoned the emergency number there was no reply. There were many drivers holding name signs in arrival hall A but not mine. I contacted mozio chat and shortly afterwards the driver phoned my mobile - I noticed him as he got closer coming towards us from the entrance so clearly not waiting in arrival hall A as planned. He then took a photograph of our luggage!!and seemed to be in a bad mood so I explained to him that we are travelking with three hold luggage and two hand luggage as we are on a long trip which is why we bookex the car we booked on mozio which was for four pax with 4 cases to make sure it was big enough. He never offered to help with tge kuggage trolleys which other mozio drivers have done at half the price of this ride. He hardly spoke at all on our 40 minute journey to our hotel, no music on the radio and an awful atmosphere. He seemed to think he was collecting two people with hardlt any luggage but the mozio ad says 4 cases etc. He had no bottled water for us as other mozio drivers have had and his own drinks cans etc were in the central storage. Not pleasant or welcoming at all so would not use again. Consequently we have arranged a local taxi for our next journey to our second hotel.Most disappointing when travelling so far from the UK to be in Hong Kong!
i have paid for 2 cars and you send me only one this is awful
good driver ! good serve !
We had a delayed departure from PH to HK for 1hr. despite of our late arrival to HK, we still waited for our driver for almost 30-40mins. luckly the customer service can speak a little bit of english so he can relay my location to the driver. The driver didn’t even apologize for making us wait but of course maybe he doesn’t speak english or mandarin but atlease he should make a gesture or even say sorry in cantonese for making us wait for him
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