when we arrived at the airport the driver was not there.. we waited probably 20 minutes for him. while we understand our flight was early, your emails stated you would be monitoring pur flights for changes. for our return trip to the airport, the driver was 25+ minutes late picking us up. There was no communication from your company. I had to call you to find put what was happenning. The dispatcher blamed traffic. When the driver arrived, he told four other drivers rejected the trip and he was the last driver. He said he did not get dispatched for our ride until 905am which was our pick-up time. overall I was not impressed with the management of our booking. I thought the drivers were fine.
driver never showed up, need to have visa reimburst for no ride waited forty mins and had to take a cab after msny calls snd texts with no response...
Driver went to wrong airport. company couldnt provive same kind of vehicle. waited 1h to ger all the travel party out of the airport
Great driver, whom I enjoyed talking with. Pick-up were late, but driver answered telwphone instantly and soon after came. Perfectly clean car, with cold water being served.
The Driver was very helpful
Even though my flight arrived much earlier than expected, my driver was there within a minute after I called them. The driver was very courteous, and even included thoughtful extras like water and mints provided in the backseat. The vehicle was clean and well maintained and I was quickly delivered to my hotel. I will definitely use the service again!
5 calls to agree on my airport withdrawal. 4 times I got hooked on the call. The driver stopped to refuel his car during my transfer, in my opinion he must have thought of it before. The driver asked me for an extra tip of $ 36 equal to about 50% of the value of the race even though it was already included in the initial payment. I am sorry but I will never use your service again
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